Privacy policy

Privacy Policy

Effective Date: July 20, 2026

Welcome to SwiftStore. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Store Information

Store Name: SwiftStore
Email: swiftstore100@gmail.com

2. Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order details

  • Payment information required to process your transaction

  • IP address

  • Browser and device information

  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Process and confirm your orders

  • Deliver products to your address

  • Process payments securely

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Detect and prevent fraud

  • Comply with legal and regulatory requirements

  • Send promotional communications if you have opted in

4. Payment Processing

SwiftStore accepts secure online payments through PayFast.

When you choose to pay using PayFast, the information necessary to process your payment, such as your name, contact details, order amount, and payment information, may be shared with PayFast solely for the purpose of completing your transaction.

PayFast processes your payment using its own security standards and privacy practices. We do not store your complete debit or credit card details on our servers.

5. Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Improve website functionality

  • Analyze visitor activity

  • Enhance your shopping experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted service providers, including:

  • Shopify (our e-commerce platform)

  • PayFast (payment processing)

  • Courier and shipping partners

  • Marketing and analytics providers

  • Government authorities when required by applicable law

These parties receive only the information necessary to perform their services.

7. Data Security

We use appropriate technical, administrative, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your orders

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

9. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for marketing communications

  • Request a copy of the personal information we hold about you

To exercise these rights, please contact us using the details below.

10. Third-Party Services

Our store may contain links to third-party websites or services. We are not responsible for their privacy policies or content. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

SwiftStore
Email: swiftstore100@gmail.com